Hamburg NY (April, 2005)
Joe’s Auto today announced best-ever April sales, an increase of 54.3 percent over last year’s record April. Joe’s Auto also posted its best-ever first quarter with sales up 27 percent over the same period last year.
“We continue to build momentum toward achieving our long-term objectives as evidenced by our strong top-line revenue growth in the month of April followed by our record-setting first quarter sales,” said Joe Nelson President of Joe’s Auto Service “We are aggressively pursuing growth opportunities while maintaining our relentless focus on customer service and building a dynamic team,” added Nelson
“Our continued success is based on the Joe’s Auto Service promise to deliver quality repair and service in the automotive car repair environment, and the equally strong commitment by our employees to deliver an exceptional customer experience,” said Mike Szlachetka General Manager of Joe’s Auto Service
The Company offers complete automotive repair as noted by their Award winning campaign, “Car Trouble? Joe’s Auto Service We Fix Everything.” For example, the Company provides digital photos of each repair needed, an industry first, extended store hours: Monday through Saturday 7 AM to 7 PM; Complimentary customer shuttle, loaner cars, rental cars, emergency road-side rescue, nationwide warranty, and friendly well-dressed store associates. Most of the cars brought to the Company’s units are repaired and serviced the same day. In addition the technicians employed at the store level are all certified technicians. In fact, most of the technicians are “ASE Certified Master Technicians.” The use of certified technicians at this level is virtually unheard of in the industry.
As a result, the Company currently operates at unit sales levels that are significantly higher than industry averages. Joe’s Auto Service has built a local market brand, making it the leader in their market and the “must-go-to-shop” choice for consumers. The Company has established their brand by the right mix of features and benefits with superior customer service coupled with marketing and competitive pricing for their customers.